Privacy Policy

Privacy and Protection of Personal Information Policy

At Services Oboulo, we collect, use and disclose personal information on a daily basis for the purpose of providing our services. Services Oboulo places great importance on protecting your privacy and the security of your personal information.

This Privacy and Protection of Personal Information Policy (hereinafter referred to as the “Policy”) is intended to help you better understand our practices about collection, use, processing, disclosure, conservation and destruction of personal information.

By providing us with your personal information, you agree that it will be processed in accordance with this Policy and you authorize Services Oboulo, their third party- and service providers to process your personal information for the purposes set out below.

What personal information do we collect?

In the course of our business and provision of services, we may collect and process different types of personal information. The information collected and stored may vary depending on your affiliation with Services Oboulo, whether you utilize our services, or are a staff member or an administrator. Depending on your status, the collected and stored personal information may include the following:

Last name, first name, gender
Complete date of birth
Social insurance number
Marital status
Email address and postal address
Telephone numbers
Bank details and certain tax information
Academic and training-related information
Language of correspondence
Spoken and written languages
Certain medical information and emergency contacts
Disciplinary files, reasons for absence, vacation and leave dates, performance evaluations, promotions, etc.
Resumes, letters and references
Photos taken during public events or internal meetings
Dates and durations of mandates or services received
Citizenship status, country and province of birth
Sources of income

We collect personal information required to ensure provision of services, organizational management and compliance with our legal and contractual requirements.

How is your personal information collected?

You share your personal information with our organization when:

You call and leave your contact details on our voicemail or with the receptionist
You fill out the online contact form via our website
You come to our offices in person and fill out the registration forms for our professional services
You participate in an online or telephone meeting with a member of our staff
You contact our organization directly or one of our active employees via online platforms such as Messenger, Facebook, LinkedIn, etc.
You apply to a job offer and you send us your personal documents
You have an interview with members of our staff as part of the recruitment process
You are hired by our organization
You become a member of the organization’s board of directors

How might we use personal information?

We may use personal information in any of the ways mentioned below, with your consent or, where applicable, on another legal basis. In each case, we identify the grounds that justify the use of your personal information:

To provide our services and conduct our business, to administer and perform our services, including to perform our obligations arising from any agreement entered between you and Services Oboulo.
To make our website easier to use and ensure that content is relevant, and ensure that the content on our website is presented in the most effective way for you and your device.
For marketing and development purposes – to provide details regarding new services, information on developments within our organization and industry, and invitations to events, when an individual has opted in to receive such information.
For research and development purposes – to carry out analyses to better understand our customers’ service requirements and develop our service offering.
For recruitment purposes – to enable us to process job applications and assess whether an individual meets the requirements of the position for which they are applying at Services Oboulo.
To meet our legal, regulatory or risk management obligations.
To prevent fraud and/or conduct other background checks that may be required at any time under applicable laws or regulations and/or best practices.
To enforce our rights, to meet our legal or regulatory obligations regarding the communication of information, or to protect the rights of third parties.

Who might we share personal information with?

To provide you with the services that you have requested, we may transmit your personal information to trusted third parties, including:

Ministry of Employment and Social Solidarity (MESS) and Services Québec
Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST)

Links to other websites

Our website may occasionally provide links to other websites. The information exchanged on these sites is not subject to this Policy, but to the policies of the external sites concerned, if any exist. If applicable, we invite you to consult them before communicating your personal information. We are not responsible for any such third-party websites.

How long do we keep personal information?

Your personal information is kept only for the time corresponding to the purposes for which it was collected, unless a longer retention period is required by law.

How do we protect personal information?

To protect the information shared with us, we follow the most rigorous and generally recommended standards in the industry. We maintain appropriate physical, technological and administrative safeguards to protect personal information.

However, no method of transmission over the Internet or electronic storage is 100% secure. We therefore cannot ensure or warrant the security of any information you provide to us and you do so at your own risk. We also cannot guarantee that such information will not be accessed, obtained, disclosed, modified or destroyed as a result of a breach of our safeguards. If you have reason to believe that personal information has been compromised, please contact the Privacy Officer.

We use cookies

We use cookies to improve and enable your browsing experience, and better understand how you use our website. Cookies are small files that are stored on your computer when you visit our website. They contain information such as display language and certain browsing habits. This data is used for statistical purposes, to activate certain features, and to facilitate navigation. The information collected by cookies is confidential at all times. You can disable or block cookies by configuring your browser settings.

Certain rights regarding your personal information

In certain circumstances and in accordance with applicable data protection laws, you have rights, including:

Access to your personal information: Once we have accurately identified you, you can request access to the personal information we have about you, as permitted or required by law. In some cases, a written request from you may be necessary;
Accuracy and modification of your personal information: If there are modifications to be made to your personal information, it is preferable to contact us quickly to update your file;

To exercise any of these rights, please contact, in writing, the person responsible for the protection of personal information.

Contact details of the person responsible for the protection of personal information

For any questions relating to this Policy or your personal information, please contact Ms. Christine Beauchemin:

By mail :

Oboulo Services

125, boul. Lord

Granby (Quebec)

J2G 5K1

By email :
[email protected]

The person responsible for the protection of personal information will contact you within thirty (30) days following receipt of your email or letter.

Updated privacy policy

We regularly reevaluate our privacy practices, and may therefore modify our Policy at any time. If changes are made, the revised Policy will be posted on our website as soon as possible following an update.